Manage your membership with ease

Manage your membership with ease!

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Introducing the all-new Online Member Services

We’ve made it faster and easier to look after your membership.

Stay informed thanks to your personal dashboard.

  • Your info simplified: See your remaining claim limits, cover details, and latest claims at a glance.
  • Quick access to updates: Directly access your tax statement and product information statement from your inbox for easy filing and reference.

You’ll have everything you need to monitor and manage your membership right in front of you.

A screen showing a graph with remaining limits and sections containing other cover details
Screen showing info on how to submit a claim using Online Member Services

Submit claims quickly and easily

  • Submit online, anytime. Send in your receipts from anywhere as long as you’re online
  • Attach documents in a snap. Upload photos or PDFs of your receipts easily
  • Fast multi-claim submission. Submit up to four claims at once.

Ready for a better online experience?

If you’re already registered to use Online Member Services or the app, you can log in using the same details. The screen you log in from will just look a bit different.

If you’re new to Online Member Services or the app, select register and follow the prompts.