Step 2 - Reach out

Did you know we have a team dedicated to helping eligible Teachers Health members access support services if they need hospital treatment*? And generally boosting members’ physical and mental health?

What sets the Healthcare Services team apart (other than being highly qualified, compassionate humans – which they are), is their personalised approach.

They take the time to get to know you. Not just your medical condition and treatment plan, but what’s going on in your life; what challenges you may be facing and how you’re coping. Then they figure out how they can help you, or if they can’t, who can.

Healthcare Services can address your immediate needs. Like advice on navigating the healthcare system when you need treatment. Or connecting you to external support services. Or helping you to access home-based nursing care or rehab so you can get out of hospital sooner.

They can also help you take care of yourself down the track. This could be personalised advice over the phone. Or getting you into programs for mental wellness, weight loss or managing a chronic condition. It’s all part of the service – at no extra cost to you*.

*To be eligible for a service or program you must be a member of Teachers Health and have Hospital cover with all waiting periods served. Additional eligibility criteria may apply.

These services and programs are brought to members through Teachers Healthcare Services ('Healthcare Services'), an initiative of Teachers Health, to support members’ health and wellbeing through quality, evidence-based health management. Eligible members are connected with a dedicated Healthcare Services care coordinator who supports them along the way.

If you call us to confirm you’re covered for a hospital treatment, the Healthcare Services team may get in touch to ask if you’d like their help. If you do, you’re in great hands. If you don’t, that’s fine too. 

If they don’t reach out to you, feel free to call them to find out if you’re eligible for any of the programs or services they offer.

You can contact Healthcare Services at info@teachershealthcare.com.au or send an online enquiry.