Need to get in touch? Here's how.
Before calling us, here are some other ways to get the help you need.
Our opening hours over the Christmas holiday season are here.
Please note: At certain times our call wait times can take a little longer, especially when there's more claims and member enquiries than usual.
Find the answer in our FAQs
We'll call you
Give us your details, get back to what you were doing and we’ll call you.
Get a callback
Give us a call
Call us on 1300 727 538
during office hours (AEST/AEDT).
Mon - Thurs: 8am - 7pm
Fri: 8am - 6pm
Sat: 8.30am - 12.30pm
(Closed public holidays)
Other ways to contact us
Feedback and complaints
Please send us your feedback via
If you’re unhappy with your Teachers Health cover, or another element of your membership, please get in touch. We’ll do our best to resolve your complaint as soon as possible.
How to make a complaint
Currently overseas?
You can call us on +61 2 8346 2111
By mail
Teachers Health
GPO Box 9812
Sydney NSW 2001
Providers
Medical and hospital providers
Medical providers can get in touch:
- online: complete our online form
- by phone: 1300 728 188 (Select option 3 twice)
Mon - Thu: 9am - 4pm
Hospital providers can get in touch:
- online: complete our online form
- by phone: 1300 728 188 (Select option 3 then option 2)
Mon - Thu: 11am - 4pm
Extras providers
Got questions about claiming, being recognised, or anything else as an Extras provider? Shoot us an email at providerrelations@teachershealth.com.au
Or check out helpful info for providers on our website.
More ways we support you
Media enquiries
For all media enquiries, please contact us via
media@teachershealth.com.au