Medical and hospital
Medical or hospital providers can download claim forms, submit claims or contact us here.
Extras
Info on how allied health or natural therapy providers can register with or contact us.
Medical and hospital
Do you participate in Access Gap Cover?
Taking part in the Access Gap Cover (AGC) scheme can benefit both you and your patients.
Find out more about Access Gap Cover
Download claim forms
For Access Gap Cover claims, please include:
Submit a claim
Here are a few ways to do it:
- online: complete our online form
- post: GPO Box 9812, Sydney NSW 2001
- fax: 1300 728 388
Before sending claims by post or fax, remember to check you’ve included all relevant info (i.e. provider name and number, your contact details and the patient’s name and member number).
Contact us
Got questions? We’re here to help!
Medical providers can get in touch:
- online: complete our online form
- by phone: 1300 728 188 (Select option 3 twice)
Mon - Thu: 9am - 4pm
Hospital providers can get in touch:
- online: complete our online form
- by phone: 1300 728 188 (Select option 3 then option 2)
Mon - Thu: 11am - 4pm
Extras
How to register: allied health providers
If you’re an allied health provider (e.g. audiologist, chiropractor, dentist, optometrist, physiotherapist, podiatrist, speech pathologist), here’s how to register with us:
- Send us a copy of the Medicare letter confirming your provider number for your practice location.
- If you’re registering for multiple locations, submit a copy of the Medicare registration for each practice address.
Please email the documents listed above to providerrelations@teachershealth.com.au
How to register: natural therapy providers
If you provide natural therapy (e.g. remedial massage, acupuncture, Chinese herbal medicine consultations, myotherapy) or counselling services, and keep your details up-to-date with your professional association, then you’re all set! These associations update us directly on your behalf.
Contact us
If you’ve got questions about our Fund Rules or being recognised, email us at providerrelations@teachershealth.com.au
More info
Our General Treatment Provider policy contains detailed info about being a recognised provider.