Need to get in touch? Here's how.
Before calling us, here are some other ways to get the help you need.
Please note: At certain times our call wait times can take a little longer, especially when there's more claims and member enquiries than usual.
Find the answer in our FAQs
We'll call you
Give us your details, get back to what you were doing and we’ll call you.
Get a callback
Give us a call
Call us on 1300 727 538
Mon - Thurs: 8am - 7pm
Fri: 8am - 6pm
Sat: 8.30am - 12.30pm
(Closed public holidays)
Other ways to contact us
Feedback and complaints
Please send us your feedback via
If you’re unhappy with your Teachers Health cover, or another element of your membership, please get in touch. We’ll do our best to resolve your complaint as soon as possible.
How to make a complaint
Currently overseas?
You can call us on +61 2 8346 2111
By mail
Teachers Health
GPO Box 9812
Sydney NSW 2001
Providers
Medical providers
Contact a member of our Medical Claims team by:
Phone: 1300 728 188 [Option 3 twice]
Mon – Fri: 8am – 4pm
Email: medical@teachershealth.com.au
Mailing address: GPO Box 9812, Sydney NSW 2001
Fax: 1300 728 388
Ancillary providers
Email: providerrelations@teachershealth.com.au
More information for providers can be found here.
More ways we support you
Media enquiries
For all media enquiries, please contact us via
media@teachershealth.com.au